Refund Policy

This Refund Policy applies to purchases of OBmatrix, QuantyVector, and any other product offered by OBmatrix Trading Solutions (each, a "Product"). By purchasing a Product, you agree to this policy alongside our Terms & Conditions. In short: refunds are only available for the 1-month plan, only before TradingView access has been granted, and only for Products that do not offer a free trial.

Our Products are digital goods delivered as invite-only script access on TradingView. Because access can be granted instantly and used immediately, purchases are treated as non-refundable once TradingView access has been granted, except as described below.

We will consider a refund request when all of the following are true:

• Your purchase is for the 1-month plan. Refunds are only available for the 1-month plan — purchases of any other plan or billing cycle (e.g. quarterly, half-yearly, yearly, or lifetime) are not eligible for a refund.
• The Product does not offer a free trial. If a Product has a trial option available, purchases of that Product are not eligible for a refund, whether or not the trial was used.
• TradingView invite-only access has not yet been granted to your account. Once access has been granted, the purchase is non-refundable — this is the case regardless of how much time has passed since purchase.

Requests outside these conditions are evaluated at our sole discretion and are not guaranteed.

• Any plan or billing cycle other than the 1-month plan.
• Any Product that offers, or offered, a free trial.
• TradingView access has been granted to your account, whether or not you have used it.
• Dissatisfaction with trading or investment outcomes — the Products are educational tools, not a profit guarantee, and are never sold on that basis.
• Use of a Product in violation of our Terms & Conditions, including use for the Indian market, any stock index, options trading, or as a substitute for financial advice.
• Subscription periods that have already elapsed.
• Purchases made at a discounted or promotional price marked as final sale.

Email support@obmatrix.in with your order details and the reason for your request. We aim to respond within 3–5 business days.

Approved refunds are issued to your original payment method and may take up to 10 business days to appear, depending on your bank or payment provider.

If a Product is offered on a recurring subscription basis, you may cancel at any time from your dashboard. Cancellation stops future billing but does not refund the current, already-paid billing period.

If you have a concern about a charge, please contact us first — most issues can be resolved directly and faster than through a chargeback. Filing a chargeback without contacting us first may result in suspension of your access while the dispute is reviewed.

We may update this Refund Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Questions about this Refund Policy can be sent to support@obmatrix.in.